Shipping Policy
Thank you for shopping with Libando Fashion. We work to deliver every order quickly and securely. Read the information below to understand how shipping works.
Order Processing
• Orders are processed within 1 to 3 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed on the next business day.
• Processing time may increase during high demand periods, sales, or holidays.
• Once an order is processed and shipped, you will receive a confirmation email.
Shipping Methods and Delivery Time
Libando Fashion offers different shipping options at checkout.
• Standard Shipping. Estimated delivery time is 5 to 10 business days depending on destination.
• Express Shipping. Estimated delivery time is 2 to 5 business days.
• International Shipping. Delivery time varies by country and may take 7 to 15 business days depending on customs clearance and local delivery services.
Delivery times are estimates. They may vary based on your location, weather conditions, customs processing, or courier delays.
Shipping Costs
• Shipping fees are calculated at checkout based on package weight, size, and destination.
• Free standard shipping may be available for orders above a specified amount where applicable.
• Any promotional free shipping offers apply only to eligible regions and may change at any time.
Order Tracking
• After your order ships, you will receive an email with your tracking number.
• You can track your order using the tracking link provided in the email.
• Tracking updates may take 24 to 48 hours to appear after shipment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees determined by the destination country.
• These charges are not included in the product price or shipping cost.
• The customer is responsible for paying any applicable customs or import charges.
Shipping Address Accuracy
• Make sure your shipping address is complete and correct before placing your order.
• Libando Fashion is not responsible for orders shipped to incorrect addresses provided by the customer.
• If you notice an error, contact us immediately before the order is shipped.
Failed Delivery and Returned Packages
If a package is returned due to an incorrect address, failed delivery attempts, or refusal to pay customs charges:
• The customer may be responsible for additional shipping fees to resend the order.
• Original shipping costs may not be refundable.
Lost or Delayed Packages
Once an order has been handed to the shipping carrier, delivery is managed by the courier.
• Libando Fashion is not responsible for delays caused by shipping carriers, customs, or unforeseen logistics issues.
• If your order appears lost or significantly delayed, contact our support team and we will assist you in opening a claim with the carrier.
Contact
For shipping questions or assistance with your order, contact our customer support team at:
Email: [info@libandofashion.com]
Business Hours: [Mondays – Fridays]